To report a lost or stolen DEBIT card, call 1-800-472-3272
To reset your DEBIT or ATM card PIN, call 1-800-992-3808
All other DEBIT or CREDIT card inquiries, call 1-800-467-1939
What Everyone Should Know About EMV Debit Cards
Americans report billions of dollars in credit and debit card fraud each year. A new technology using microprocessors called EMV chips could help curb future losses.
The chips are embedded on the front of credit and debit cards and exchange information with chip-card readers. Used together, the two make it harder for fraudsters to copy card information and make bogus in-store purchases.
Here’s what you need to know about EMV cards.
How EMV works
If you have an EMV card, you’ll insert the chipped end into a slot on an EMV-enabled reader, instead of swiping. Leave the card there for a few seconds, while the chip exchanges information with the payment processing system and authenticates the account; then remove it. Depending on the account, you might also sign for the purchase or enter a personal identification number, or PIN, to verify your identity and complete the sale.
How chips protect you
Named for developers Europay, MasterCard and Visa, EMV chips encrypt your information and generate a unique code each time you use your card. Each code can be used only once — so they’re useless to hackers.
Traditional cards use a magnetic strip that transmits the same unencrypted information every time you swipe. If someone copies the data, he or she can easily duplicate your plastic and use it to make fraudulent purchases.
Where they’re used
EMV-enabled cards are already the standard in parts of Europe, Asia, Latin America and the Middle East. In the U.S., where credit and debit card fraud losses have risen steadily over the past few years, retailers and issuers are catching up. Many issuers have sent new EMV cards to customers, and chip-card readers are becoming more common at stores across the U.S.
What it means for you
Your replacement card for your expiring Kentucky Bank debit or credit card will have the new EMV chip.
Using an EMV card at a retailer that has a chip-reading system should make your purchase more secure. It will also make it easier to use your card in the myriad countries that already have the technology. Traditional cards can still be used most places too.
Although EMV technology helps you shop more safely, it doesn’t thwart thieves entirely. Hackers can still pilfer your card information online or over the phone, or simply steal your card. So it’s wise to exercise caution when using your credit or debit card. If your DEBIT CARD is missing or you spot suspicious activity, notify us at 800-467-1939. If your CREDIT CARD is missing or you spot suspicious activity, notify us at 800-992-4951.
Remember to sign for purchases vs. using your PIN so that you can earn rewards points. Not signed up for rewards? Visit uchooserewards.com and sign up today!
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