Kentucky Bank’s priority has always been to continue to provide uninterrupted service to our clients and customers, supporting a safe work environment for our employees, and helping those communities hit hard by the COVID-19 pandemic.
We continue monitoring the COVID-19 situation and are taking precautions to keep our employees, clients, guests, and others safe. We are committed to delivering our services and supporting our clients, without interruption. We have taken steps to make sure all deposit and loan processes continue to run smoothly. There will not be any interruption in the processing of financial transactions.
We rely on the most up-to-date information from the Centers for Disease Control (CDC) along with state and local authorities. Based on their guidance, we will continue to assess and adjust our safety procedures to protect our customers and staff.
- Due to a decline in COVID-19 cases across Kentucky, our branch lobbies were reopened on March 1, 2021.
- Balances, deposits, direct deposits, ACH deposits, loans, and Wealth Management processes will continue to be handled as always.
- Many of our employees will be working remotely from their homes and some will be working in their offices.
- We are disinfecting our areas, ATMs, drive-thru tubes, and other high-touch surfaces several times a day.