Report Lost/Stolen Card

Alerts

Introducing new, enhanced banking alerts.

Know what's happening with your money.

When it happens, you'll know immediately. Talk about a feeling of security.

SECURITY

Get alerts if someone changes your information or is trying to get access to your online banking.

BALANCE

Low balance alerts can help you avoid overdrafts. High balance alerts can help you identify when you might want to transfer or invest money.

TRANSACTION

Get alerts when deposits, checks, or withdrawals post to your account.

TRANSFERS

Get alerts when large incoming or outgoing transfers post to your account.

LOANS

Get alerts when a payment is due, past due, has been paid or when any loan activity occurs. Know if you exceed your credit limit.

OTHER

Get alerts when something unexpected happens, such as a fee charge or a check being returned.

What's New?

Alerts from Kentucky Bank let you know the moment something important happens with your account by instantly sending a message via text, email, push notification, or to your Online Banking message center. With Alerts, you’ll always know exactly what’s happening with your money. It’s a free service for our customers who use online and mobile banking, and there are dozens of alert options to choose from.



Interactive Video Player




Interactive Video Player




Interactive Video Player


Alert FAQs

 

1. Can I set up alerts from the mobile banking app?

Yes. To set up push notifications through our personal Mobile Banking app, just log on, select More from the main menu, then Alerts. Turn on Push Notifications. Once turned on, you can set up account alerts, security alerts, and view your recent history of alerts sent. NOTE: Mobile Banking app not available for Business Online Banking customers.

2. How do I activate an email address or phone number to receive alerts?

When setting up alerts from the Contact Options tab, just click "send activation code." Type the code you receive into the activation box.

3. How do I sign up to receive Alerts?

Log in to Online Banking and select "Alerts" option located on the upper portion of the screen. You can select the categories for which you wish to receive alerts.

4. Is there a fee to receive alerts?

No. This is a free service. However, please note that text message and data fees may be charged by your service provider to receive text alerts.

5. Can I use alerts to help guard against fraud?

Absolutely. We recommend that all customers set up Alerts to monitor account activity. When you activate Alerts, you'll know exactly what's happening with your money, and you can monitor suspicious activity in real-time.

6. How does the new Do Not Disturb option work?

Any alerts generated during that time frame will be held until that period ends. To set this up, go to the Contact Options under Alerts.

7. If I have alerts already set up in online banking, will they transfer over to the new system?

No, alerts previously set up in our old system will not transfer to the new system and will require another setup.

Day: Sat - Hour: 04