Report Lost/Stolen Card

Contact Us

Delivering Premier Customer Service is our number one commitment to you. We want to provide you with convenient banking in the manner that best suits your lifestyle, offering a multitude of services and products to assist your financial needs. If you find that we are not completely satisfactory we want to know! Please use this Contact Us form as a means to share your suggestions and comments.

If you have questions regarding our products or services, please complete the form below or contact our Call Center at 800-467-1939 Monday through Thursday 8:00a.m. – 5:00p.m EST., Friday 8:00a.m. – 6:00p.m EST, and Saturday 8:00a.m. – 12:00p.m. EST. Inquiries can also be mailed to:

Kentucky Bank | P.O. Box 157 | Paris, KY 40362-0157

To report a lost or stolen DEBIT card call 1-800-472-3272.
To report a lost or stolen CREDIT card call 1-800-992-4951.
To reset your Debit or ATM card PIN, call 1-800-992-3808

For our 24-hour Bookkeeper, please call 1-800-896-8663 or 859-987-8663.


Please complete the form below by selecting the topic that best describes your request for information or question. When you’re done, click “Submit” and we will promptly provide the answers you need.

Contact Us

You may be aware that Equifax was breached. To learn more, please visit Please notify us if you see anything that looks fraudulent on your account. Kentucky Bank debit card and other MasterCard customers may also sign up for free ID theft monitoring by visiting

Day: Wed - Hour: 18