Report Lost/Stolen Card

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Delivering Premier Customer Service is our number one commitment to you. We want to provide you with convenient banking that best suits your lifestyle, offering a multitude of services and products to meet your financial needs. If you find that we are not completely satisfactory, we want to know! Please use this Contact Us form as a means to share your suggestions and comments.

If you have questions regarding our products or services, please complete the form below or contact our Customer Service Center at 800-467-1939 Monday through Thursday 8:00 a.m. – 5:00 p.m EST., Friday 8:00 a.m. – 6:00 p.m EST, and Saturday 8:00 a.m. – 12:00 p.m. EST. Inquiries can also be mailed to:

Kentucky Bank | P.O. Box 157 | Paris, KY 40362-0157

To report a lost or stolen DEBIT card, call 1-800-472-3272
To reset your DEBIT or ATM card PIN, call 1-800-992-3808
All other DEBIT or CREDIT card inquiries, call 1-800-467-1939

For our 24-hour Bookkeeper, please call 1-800-896-8663 or 859-987-8663.


Please complete the form below by selecting the topic that best describes your request for information or question. When you’re done, click “Submit” and we will promptly provide the answers you need.

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