Delivering Premier Customer Service is our number one commitment to you. If you find that we are not completely satisfactory, we want to know! Please use this Contact Us form as a means to share your suggestions and comments.
If you have questions regarding our products or services, please complete the form below or contact us by phone:
Customer Service Center 800-467-1939 (M-Th 8:00 a.m. – 5:00 p.m EST., Fri. 8:00 a.m. – 6:00 p.m EST, and Saturday 8:00 a.m. – 12:00 p.m. EST.
To report a lost or stolen DEBIT card, call 1-800-472-3272
To reset your DEBIT or ATM card PIN, call 1-800-992-3808
All other DEBIT or CREDIT card inquiries, call 1-800-467-1939
For our 24-hour Bookkeeper, please call 1-800-896-8663 or 859-987-8663.
Inquiries can also be mailed to:
Kentucky Bank | P.O. Box 157 | Paris, KY 40362-0157
- Louis Prichard | President, CEO, NMLS 630669
- Jim Braden | EVP, Chief Operating Officer
- Brenda Bragonier | SVP, Director of Marketing
- Carol Caskey | SVP, Director of Human Resources
- Gregory J. Dawson | SVP, Chief Financial Officer
- Jim Elliott | SVP, Director of Wealth Management, NMLS 421079
- Shane Foley | EVP, Director of Retail Banking
- Norman J. Fryman | EVP, Chief Credit Officer, NMLS 630653
- Chris Gorley | SVP, Director of Operations
Please complete the form below by selecting the topic that best describes your request for information or question. When you’re done, click “Submit” and we will promptly provide the answers you need.